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All sales are final.

 

Due to the nature of our research products, we do not accept returns, exchanges, or cancellations once an order has been placed and processed.

 

Refunds or replacements may be considered only in the following situations:

 

The product arrives broken or damaged in transit

The wrong item was shipped

The order is missing an item

There is a verified issue caused by our fulfillment process

 

To request a replacement or refund review, customers must contact us within 24–48 hours of delivery and provide clear photos of the damaged item, packaging, shipping label, and order information.

 

We are not responsible for products that are mishandled after delivery, stored incorrectly, exposed to heat, lost due to an incorrect shipping address, or delayed by the carrier once shipped.

 

All products are sold for research purposes only and are not intended for human consumption.

 

By purchasing, you acknowledge and agree that all sales are final unless the issue qualifies under the exceptions listed above.